Blog

Something I’ve noticed over the years is that, in moments when I least expect it, I open my mouth and my father comes out. Just like each of us does, I picked things up from my dad, and I’ve started saying them to my kids. One of the things I remember him saying when I was idle and...

One Saturday morning, I found myself in front of the computer, punching numbers. While I was sitting there, staring at my screen, willing this task to end, I had a sudden realization: I was doing someone else’s job! I had several other people who I employed to do such tasks. I’m not...

Let’s talk about your procedure manual. What procedure manual, you ask? Well, the one you should have (if you don’t). Even if you’re the only person working in your office, you should have a procedure manual. Why go to all the trouble to write out a procedure manual? For one,...

There are those who argue that hiring help from outside the U.S. is unamerican, as it takes jobs away from Americans on the home turf. And to a certain extent, they’re right. But if we look at things with a broader lens, I think that we’ll find a slightly different story. Whether we...

People are people. Whether you’re from a small town in South Dakota, a big city in Europe, or living in a mud hut in Africa, we all have at least one thing in common – we’re all human. And virtual assistants are no different. Although you may never meet them in person, your...

You have been a real estate appraiser for years. Or maybe you’ve just got six months under your belt. Either way, each of us needs to determine how we will build trust with our customers, continually be seen, and win the top pick when someone new is in need of an appraisal. If you’ve...