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How Full Is Your Glass? successful-volume-appraisal-business Aug 30, 2022

I love podcasts! In fact, I started recording podcasts because of how much I loved listening to them. Recently, I was listening to a podcast about car salesmen, and one man in particular said something that really stood out to me and made me think, “What if I applied this to my work and...

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Knowing Is Half the Battle marketing-advertising-fees-clients-appraisals Aug 23, 2022

In the beginning of the COVID-19 pandemic, when the State of Idaho shut down, my company and I took a remote appraisal assignment. Because of the local stay-at-home order, we ended up having the borrower take the interior photographs of this property. He grumbled and complained, but eventually...

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Recipe for Perfect Customer Service marketing-advertising-fees-clients-appraisals Aug 16, 2022

I’m not the biggest dessert person in the world, but I have a weakness for Arnold Palmers. For those of you unfamiliar with what an Arnold Palmer is, it’s a drink that is half iced tea and half lemonade. I love it because the sweetness of the lemonade is cut by the iced tea, while the...

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When There’s No Comparison inspections-reports-values-photography-appraising Aug 02, 2022

If you’ve been a part of the appraisal world for long, you’ve had this experience. You’ve just submitted a completed report that you feel pretty good about. Soon afterward, however, you are contacted by an underwriter requesting that you look at some additional...

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Less Isn’t Always More technology-mobile-website-socialmedia-appraising Jul 26, 2022

I’ve been asked how much should be filled out on site during a mobile appraisal. I know there’s a lot of ways out there to do this; there are almost as many methods out there as there are appraisers. My way certainly isn’t the only way to do things, but it’s the way that...

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Smart Inspections technology-mobile-website-socialmedia-appraising Jul 19, 2022

I was recently contacted by an individual with a question. This woman said that she has been using an iPad for years to do her mobile inspections, but had heard that I use my iPhone, and was wondering how that worked. I’ve heard this question repeated several times: can I use my smartphone...

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