Blog
During my mastermind meetings we have what we call “couch time.” This is the time when people have an hour to “lay down on the couch” and tell us about their problems so that we can help them find solutions. During one of these sessions...
Sometimes people don’t make sense. They make decisions or judgements that we don’t understand. They seem completely illogical to us. We forget that people make decisions based on feelings, then use logic to justify them. No matter what we think, people are not the creatures of logic...
We all have to work with other people. Whether it’s customers, real estate folks, employees, homeowners, you name it. For many of us, the hardest part about working with other people is breaking bad news. Many of us prefer to just ignore a problem and hope it goes away, rather than actually...
As human beings, we often think of the cost of things. It is my opinion that we think about the cost too much. It keeps us from achieving something truly great. For instance, we may consider starting to get up and exercise every morning, but decide against it when we consider the 30 minutes of...
We’ve all been there before. You drive for an hour for an inspection. When you get there, you knock on the door, only to have it opened by the kids. You ask them if their parents are home, to which they respond, “No.” When you call the parents, they say something like,...
A problem that I’ve run into several times during my coaching, especially after the COVID-19 pandemic, is rush orders. Appraisers don’t know what to do. They’re scheduled out 4, 5, 8 weeks, and then they get a call from someone they’ve done business for for years with a...
