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In the fast-paced world of running a business, it's easy to get lost in the day-to-day grind. We are technicians at heart, but often struggle as business owners. A key principle that has dramatically shifted my approach is something I've coined "on it, not in it." This concept, derived from the time...
Over the past decade, I’ve had the pleasure of working with virtual assistants (VAs), and I can honestly say they’ve transformed how I manage my business. At first, the idea of hiring someone remotely felt like a leap of faith. But as time went on, I realized that VAs are invaluable for handling tas...
I’ve been getting a lot of questions lately—some genuine curiosity, some lightly disguised criticism—about why I spend so much time using ChatGPT. Fair question. But let me be honest: I spend time on it because it matters.
I’ve always believed my purpose is to help others, especially appraisers, be...
Training a new appraiser is a big step, and it's not one to take lightly. I was recently working with a client who’s reached the point where bringing on a trainee is the logical next move. When we got into the “why,” he said something that really struck a chord with me: “I’m not running a charity he...
For a long time, I thought being great at my job meant I had to juggle everything myself—appointments, deadlines, emails, billing, follow-ups. You name it, I was doing it. And it worked… until it didn’t.Â
There came a point when I realized I was my own biggest bottleneck. It wasn’t the lack of work...
As a small business owner, I used to take pride in knowing my team on a personal level. I’m talking names, families, hobbies—you name it. It felt like the right thing to do as a leader, and honestly, I enjoyed it. But as my business has grown, I've had to face a tough truth: I just can’t keep up wit...
