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Let’s talk about ponies. No, not the hairy little animals that run around your yard and play with your kids. This pony is an acronym, spelled POINII. You’ve heard me use the phrase, “On It, Not In It,” a lot. I use it a lot when I talk to people about their businesses. This is the idea that we need ...
Toward the beginning of the Covid-19 pandemic, I heard a lot of people who said something like, “Dustin, I think that there’s going to be a lot more flexibility because of this.” Now, I like to look at change as a positive thing. I like the opportunity afforded us by change, but I also think that we...
Something I’ve noticed over the years is that, in moments when I least expect it, I open my mouth and my father comes out. Just like each of us does, I picked things up from my dad, and I’ve started saying them to my kids. One of the things I remember him saying when I was idle and lazy was, “Dustin...
One Saturday morning, I found myself in front of the computer, punching numbers. While I was sitting there, staring at my screen, willing this task to end, I had a sudden realization: I was doing someone else’s job! I had several other people who I employed to do such tasks. I’m not above doing such...
Let’s talk about your procedure manual. What procedure manual, you ask? Well, the one you should have (if you don’t). Even if you’re the only person working in your office, you should have a procedure manual. Why go to all the trouble to write out a procedure manual? For one, writing things out will...
There are those who argue that hiring help from outside the U.S. is unamerican, as it takes jobs away from Americans on the home turf. And to a certain extent, they’re right. But if we look at things with a broader lens, I think that we’ll find a slightly different story. Whether we like it or not, ...
