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In today's fast-paced world, customer service can be the differentiating factor between a positive and negative experience for consumers. Recently, I encountered two contrasting examples that highlighted the significance of quality service.
Firstly, during a travel ordeal with American Airlines, I ...
It's crucial to know how to read and interpret your P&L statement so you can make informed decisions based on the data. Analyzing the loss side of the P&L statement can be tough, and that's where the "heated seat syndrome" comes in.
Have you ever felt like you couldn't live without something, even ...
Hey appraisers, let's switch gears a bit and talk about the other side of that all-important profit and loss (P&L) statement ā€“ the loss side. We've already discussed the profit side, so now it's time to dive into the expenses that impact our appraisal businesses. After all, understanding both sides ...
Ā Regularly reviewing your profit and loss statement is essential for your appraisal business. As an appraiser, you might not have received training on how to be a CEO or CFO (who has?), but understanding your business's numbers is crucial. If you're not already doing it, make it a habit to assess yo...
Every one of us, to some extent, grapples with normalcy bias. It's that innate inclination to cling to the familiar, even when faced with unsettling circumstances. As I reflect on my own experiences, I realize how deeply entrenched this bias can be in my mindset.
Consider moments like when a fire a...
In the realm of real estate appraisal, I've experienced the ebb and flow of business firsthand. While some periods are bustling with activity, others present quieter moments that initially may seem daunting. However, I've come to recognize these slower periods as invaluable opportunities for persona...
