As a seasoned real estate appraiser, I've come to appreciate the transformative role of an office manager in my business. An office manager can be the key to reducing the immense workload that often falls on the shoulders of a business owner. In this article, I want to share some of the critical ins...

          It’s a situation I’ve seen time and time again. Someone in the appraisal office is doing too much. They take all the phone calls. They do all the data entry. They send out all the emails. They update AMCs when needed. They make appointments. What don’t they do? Sleep, probably. I have a te...

          During my mastermind meetings we have what we call “couch time.” This is the time when people have an hour to “lay down on the couch” and tell us about their problems so that we can help them find solutions. During one of these sessions with my online mastermind class, one of the guys in a...

We all have to work with other people. Whether it’s customers, real estate folks, employees, homeowners, you name it. For many of us, the hardest part about working with other people is breaking bad news. Many of us prefer to just ignore a problem and hope it goes away, rather than actually talking ...

People have often seen the relationship between the “good cop” and the “bad cop” in a variety of situations. Does this dichotomy exist in your office? Although the size of your team as a small business owner may be modest, this tactical approach is not a bad thing to utilize when difficult conversat...

What an opportunity it is to live in the information age. There are so many mind-boggling technological advancements out there and so many educational resources to take advantage of. As an appraiser, some of these resources are more helpful to you than you realize and can help you get your job done ...