I recently encountered a situation that reminded me of the delicate balance between maintaining a friendly approach and professionalism in the appraisal industry. Initially, I shared a positive experience with an appraiser who demonstrated a friendly and cooperative attitude. This interaction served as a reminder that we don't always have to be strictly professional; we can engage in friendly conversations while still upholding our professionalism.
However, my perspective shifted when I faced a different situation. I was dealing with another appraiser who proved to be unresponsive and uncooperative. This individual failed to provide any updates or progress reports on the appraisal, which was crucial for meeting a loan deadline. The appraiser's lack of communication caused significant frustration and potential problems with the timeline.
This experience underscored the importance of effective communication within our industry. It's essential to keep clients and partners informed about the progress of appraisals to prevent misunderstandings and potential delays. Striking the right balance between professionalism and friendliness is vital in all our interactions.
My recent experiences serve as a reminder of the challenges appraisers face and the value of clear and professional communication in delivering quality service to clients. It's crucial to avoid complacency and prioritize transparent communication to ensure a smooth appraisal process.
Check out The Appraiser Coach Podcast for more info on this topic:
