All Episodes
Episodes
583 Don't Let the Pandemic Cause You To Freeze
There is so much up in the air right now. Some things we know. Other things we do not, but we should not be letting the pandemic put a freeze on our growth
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582 Don't Be An Avianca Airlines
One of the worse customer service tactics you can take is to blame your stupidity on 'Corporate Policy." Dustin tells a true story of an airline and what you should learn from it.
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581 How Do You Find and Hire a Virtual Assistant
Appraisers need help. One solution to delegation may be a Virtual Assistant from outside the US. But, how do you find and hire them? Dustin talks about it today.
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580 Just Hold Your Breath and Jump
On a recent trip to Glacier National Park, Dustin's kids took a plunge and taught the rest of us a lesson in the process.
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579 Where Do You Start To Grow Your Appraisal Business
Most of the clients who come to Dustin for coaching help do so because they are ready to grow. Work less hours, or move to a new level of success. Most have an idea of the steps it will take, but, where does one start?
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578 Are You Scheduling Your Tender Time
Dustin uses an RV battery analogy to remind us of the importance of constant renewal and rejuvenation time.
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577 The $3 Car Wash
There is a cheap carwash near Dustin's office that might hold a few secrets to better marketing for appraisers.
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576 The Glass Is Neither Half Full or Half Empty
Are you an optimist or a pessimist? We all have our ups and downs, but Dustin gives a way to look at your business and life in a better way.
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575 Appraising Mega Mansions
Today, Dustin speaks with Jason Fischman who specializes in very high-end homes in the Southern California area. Jason shares some crazy things he has seen in the houses he appraises, but more importantly, speaks of...
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574 Knowing Where to Tap
Dustin recently received a refund request. Sometimes refunds are par for the course, and sometimes a little education is necessary.
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573 What Does A Coaching Session With Dustin Look Like
Do you wonder what it is that Dustin does with his client's on a coaching session? Today, Dustin gives you a sneak peak into that world.
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572 The Arnold Palmer Approach to Appraisal Office Customer Service
What does the famous drink have to do with your approach to customer service? The answer may be "everything."
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